Hanwha Vision (Wisenet) NVR text alerts: email-to-SMS setup

Hanwha Vision (Wisenet, formerly Samsung Techwin) NVRs and cameras include an SMTP email transfer for events. Send those to NVRtxt for clean texts.

What you’ll need

  • An NVRtxt account and an endpoint (created in step 1).
  • A mailbox for the recorder to send from — a free Gmail/Outlook account with an app password works.
  • Access to your Hanwha Vision (Wisenet) recorder’s settings (web interface or local monitor).
  • The phone number(s) that should receive the texts.
  1. 1

    Create your NVRtxt endpoint

    In your NVRtxt dashboard, add an endpoint and choose the generic template. NVRtxt generates a unique inbound address for it, like front-door-a1b2c@alerts.nvrtxt.com.

  2. 2

    Set up an email account to send from

    NVRtxt receives your alert emails, but your recorder still needs a mailbox to send from. The simplest option is a free, dedicated Gmail or Outlook account with an app password — most NVRs can’t do modern sign-in, and an app password works around that. You only set this up once and can reuse the same sending account across every recorder and endpoint.

    ProviderSMTP serverSSL portSTARTTLS port
    Gmailsmtp.gmail.com465587
    Outlook.comsmtp-mail.outlook.com587
    Microsoft 365smtp.office365.com587
    Yahoo Mailsmtp.mail.yahoo.com465587
    Tip: turn on 2-Step Verification for the account, then generate an app password and use that 16-character value as the SMTP password — typed without the spaces Google shows (they’re display-only, and some recorders reject them). Use the account’s full email address as the user name.
  3. 3

    Configure Hanwha Vision (Wisenet) email (SMTP) settings

    Web viewer: Setup → Network → Email (SMTP). On the recorder: Menu → Network → Email.

    • Configure the SMTP server, port, and TLS/SSL with your sending mailbox’s credentials (app password), then add your NVRtxt endpoint as a recipient.
  4. 4

    Turn on email for the events you want texted

    Setup → Event → (Motion Detection / IVA / AI) → enable the "E-mail" transfer action and set the schedule.

  5. 5

    Set the recipient to your NVRtxt address and send a test

    Set the recorder’s recipient/receiver to your NVRtxt endpoint address, then use the built-in Test button. A test email should reach NVRtxt within seconds — you’ll see it appear in your Activity log.

  6. 6

    Add phone numbers and confirm delivery

    In NVRtxt, open the endpoint and add the phone numbers that should receive alerts in E.164 format (for example +15555550123). Trigger a real event and watch the Activity tab — each alert is logged as received → parsed → sent. Recipients can reply STOP to opt out anytime.

Optional: include a snapshot image

Want the camera image in the text too? In your Hanwha Vision (Wisenet) email or event-linkage settings, turn on “Attach picture” (sometimes labeled “Attach JPEG” or “Image”). Then set this endpoint’s Snapshot option in NVRtxt to Link — a tap-to-view image link that keeps it a low-cost SMS — or Image, which sends the picture inline as an MMS. NVRtxt attaches the snapshot to each alert automatically.

What the text looks like

NVRtxt reads the alert Hanwha Vision (Wisenet) emails and pulls out the event, camera, and time, so your phone gets a single clean line instead of a full email.

The alert email

Subject: Wisenet Event Notification

Event Type: Motion Detection
Channel: CH2 Lobby
Event Time: 2026-06-29 11:20:08

The text you receive

NVRtxt

Motion: CH2 Lobby Jun 29 11:20 AM

Delivered · now

Hanwha Vision (Wisenet) text alerts: FAQ

Does this work with Wisenet WAVE / SSM?
This guide covers the recorder/camera’s built-in SMTP email. Wisenet WAVE can also send email on events via its rules engine — point the recipient at your NVRtxt address there too.

Ready to text your Hanwha Vision (Wisenet) alerts?

Create an endpoint, paste the address into your recorder, add your number.